Automation of Routine Work: A Case Study of Employees' Experiences of Work Meaningfulness

The idea of automation replacing humans in the workplace has been given considerable attention, while less attention afforded to how people develop a meaningful work life with routine work. In this study we investigate employees, who have had their automated RPA, experienced its influence on and meaningfulness. Concretely, conduct case employees experience process three different organizations Oslo, Norway. We make theoretical contributions by combining work, RPA meaningfulness literature understand what opportunities pitfalls experience, when they seek harness value from human resources process. also contribute implications for practice, suggesting focus creating autonomy job crafting automate RPA.